Total Car AssistDriving Innovation in Vehicle Maintenance
The Total Group partnered with DJM lab to develop a scalable and innovative web platform that would make vehicle servicing more convenient while building customer loyalty.
Client and Project
Total Energies, a global leader in energy solutions, identified a market opportunity to modernize vehicle maintenance services and enhance customer satisfaction. To bring their vision to life, they sought a trusted tech partner capable of delivering a flexible, scalable platform.
Collaborating with DJM lab, Total Energies launched Total Car Assist, a digital solution designed to simplify vehicle servicing and connect drivers with a network of independent garages. The project was built with adaptability in mind, allowing the platform to evolve based on customer feedback and business needs.
Revolutionizing Vehicle Maintenance
The Total Car Assist Web App showcases the fusion of innovation and technical excellence. DJM lab developed a high-performance, scalable platform designed to evolve based on early market feedback. The flexible architecture enabled seamless updates, such as the recent integration of a live chatbot to address customer needs in real time.
This robust solution combines cutting-edge features with adaptability, ensuring smooth functionality while meeting the demands of both drivers and garages. By prioritizing scalability and continuous improvement, the platform is positioned to grow alongside Total Energies’ vision for the future of vehicle maintenance.
