Total Energies, a global leader in energy solutions, has identified a market opportunity to modernize vehicle maintenance services and improve customer satisfaction. To realize their vision, they sought a trusted technology partner capable of developing a flexible and scalable platform.
In collaboration with DJM lab, Total Energies launched Total Car Assist, a digital solution designed to simplify vehicle maintenance and connect drivers with a network of independent garages. The project was designed with adaptability in mind, allowing the platform to evolve based on customer feedback and business needs.
The web application Total Car Assist illustrates the fusion ofinnovation And of thetechnical excellence. DJM lab has developed an efficient and scalable platform, designed to adapt to the first feedback from the market. The flexible architecture allowed for quick updates, such as the recent integration of a chatbot for meet customer needs in real time.
This robust solution combines cutting-edge features with a high degree of adaptability, ensuring a seamless experience while meeting the requirements of drivers and garages. By giving priority toscalability and at thecontinuous improvement, the platform is positioned to develop in parallel with Total Energies' vision for the future of vehicle maintenance.
